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Installation Guide

Olarm SnapX

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Step 1

Remove the front lid

Use a flathead screwdriver to lift, leverage upwards & release the lid.

Step 2

Remove the detection unit

Gently pull out the detection unit to access the Olarm CONNECT inside. Carefully place the detection unit aside.

Step 3

Scan and configure

Scan the QR code on the Olarm CONNECT to add the device, then configure your zone and detector settings.

Step 4

Insert the batteries

Place the batteries into the Olarm CONNECT. The LED will flash blue when powered on correctly to indicate the device is waiting to be added to an Olarm HUB.

Step 5

Remove the Olarm CONNECT

Detach the Olarm CONNECT from the adhesive on the backbox. Handle with care.

Step 6 (Option A)

Mount the Olarm SnapX directly to the wall

Use this option when mounting directly to a flat surface.

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Step 6.1a

Secure the backbox

Fasten the backbox and tamper breakout to the surface with suitable screws.

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Step 6 (Option B)

Mount the Olarm SnapX using a swivel bracket

Use this option when you need adjustable angling. *Brackets sold separately.

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Step 6.1b

Adjust the bracket angle

Loosen the screw in the bracket, set your desired angle, then tighten to secure.

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Step 6.2b

Secure the bracket to the surface

Fasten your chosen wall or ceiling bracket using suitable screws.

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Step 6.3b

Attach the backbox to the bracket

Secure the backbox to the bracket using the provided screws.

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Step 6.4b

Re-insert the detection unit

Attach Olarm CONNECT to the adhesive and place the detection unit back into the backbox, ensure it clips in. Avoid pinching the serial cable.

Step 7 (Option A)

Installing the Olarm SnapX as a High Mount

Mount between 0.8m–1.2m with a 120° field of view up to 12m facing toward the detection area from a high point.

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Step 7.1a

Snap the detector and drop the mirror

Slide the detector upward until it snaps in place, then lower the mirror. Avoid touching the mirror surface. These adjustments are for high mount detection.

Step 7 (Option B)

Installing as a Low Mount (Pet Alley Mode)

Mount between 0.8m–1.2m with a 120° field of view up to 12m. Detects people while ignoring pets below the detection pattern.

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Step 7.1b

Snap the detector and lift the mirror

Push the detector downward, then raise the mirror. Avoid touching the mirror surface.

Step 7.2b

Lock the detector in position

Secure the detector in your chosen mount position (high or low mount) using the provided screw.

Step 8

Lock the enclosure

Use the locking screw to secure the detector shut for extra tamper protection.

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Tips

Reduce nuisance alarms

Avoid these common installation mistakes that can trigger false alarms.

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Tips

Mounting mistakes to avoid

Match your mounting height to your configuration. High Mount requires elevated positioning; Low Mount requires 0.7m–2m height.

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Troubleshooting

LED states

Understand what each LED pattern means on your Olarm SnapX and Olarm CONNECT.

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Step 9

Test your detector

Enable Detection Test mode in-app or by opening and closing the cover, then walk through the area to verify coverage. The red LED will flash when movement is detected.

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Troubleshooting

Why is the Olarm CONNECT not flashing blue when I insert the batteries?
  • Have you inserted the batteries the correct way like the installation guide says?
Why is the Olarm CONNECT LED red?
  • The battery is likely inserted the incorrect way.
Why is my detector not flashing when I walk past it?
  • Check that the detector is on.
  • Check that you have enabled the LED indicator in the app.
  • Check that the detector is in the correct mode as per the installation guide (High or Low mount).
Why is the detector picking me up when I am close but not when I am further away?
  • Check that you have snapped the detection unit downward and lifted the mirror for low mount.
  • Try walking across the detector instead of directly towards it.
Why won't the Olarm SnapX pair to the HUB/app?
  • Make sure the HUB is online and you're in the correct site in the app.
  • Move the SnapX closer to the HUB during pairing (a few meters).
  • Remove the batteries, wait 10 seconds, reinsert, then try pairing again.
Why is the Olarm CONNECT not flashing blue when I insert the batteries?
  • Have you inserted the batteries the correct way like the installation guide says?
Why is the Olarm CONNECT LED red?
  • The battery is likely inserted the incorrect way.
Why is my detector not flashing when I walk past it?
  • Check that the detector is on.
  • Check that you have enabled the LED indicator in the app.
  • Check that the detector is in the correct mode as per the installation guide (High or Low mount).
Why is the detector picking me up when I am close but not when I am further away?
  • Check that you have snapped the detection unit downward and lifted the mirror for low mount.
  • Try walking across the detector instead of directly towards it.
Why won't the Olarm SnapX pair to the HUB/app?
  • Make sure the HUB is online and you're in the correct site in the app.
  • Move the SnapX closer to the HUB during pairing (a few meters).
  • Remove the batteries, wait 10 seconds, reinsert, then try pairing again.
Why is my Olarm SnapX giving frequent false alarms?
  • Check your mounting location - avoid moving foliage, gates/garage doors, pets, heat sources, and headlights in the detection area.
  • Make sure you're using the correct High / Low mount mode for the height.
Why does the Olarm SnapX trigger when it's windy?
  • Ensure no plants/branches are inside the detection area.
  • Check the unit is mounted on a solid surface (no vibration or flex).
Why is the Olarm SnapX not detecting motion at all after mounting?
  • Confirm the SnapX is powered on.
  • Confirm LED indication is enabled in the app (if you're using LED for testing).
  • Check it's set to the correct High or Low mount mode per the guide.
  • Make sure the sensor is not facing a wall too closely (wasted coverage).
Why does the Olarm SnapX trigger randomly at night?
  • Check for car headlights shining into the monitored area.
  • Check for insects/spiders near the sensor area - clean gently and avoid mounting near bright lights that attract bugs.
Why is the Olarm SnapX only detecting sometimes (inconsistent detection)?
  • Test by walking across the field of view, not directly toward the detector.
  • Re-check the aiming angle - slight changes can dramatically affect coverage.
  • Confirm the unit is mounted level and stable (not tilted/loose).
Why is detection great during the day but poor at night (or vice versa)?
  • Check for reflections (windows, glossy doors, wet paving) in the monitored area.
  • Avoid mounting where the sensor faces direct rising/setting sun.
Why is the Olarm SnapX detecting motion outside the property boundary?
  • Re-aim so the detection area stays inside the boundary line.
  • Avoid aiming into streets, sidewalks, or neighbour driveways.
Why is the Olarm SnapX detecting pets?
  • Re-check mounting height and mode (High vs Low).
  • Re-aim so the lower part of the detection area doesn't cover where pets roam.
Why is the SnapX detecting the moving gate/garage door?
  • Re-aim the sensor so the detection area does not overlap the gate/door movement path.
  • If needed, shift the SnapX to a different wall/pillar so it monitors the approach, not the moving object.
Why is the SnapX tamper triggering (if applicable) after installation?
  • Ensure the device is fully clipped/closed and seated properly.
Why does the SnapX detect long-range but miss close-range?
  • Confirm correct High mount setup (upward snap + mirror position) per the guide.
  • Ensure the sensor isn't angled too high—aim it to cover the near approach.
Why does the SnapX detect close-range but miss long-range?
  • Confirm correct Low mount setup (downward snap + mirror position) per the guide.
  • Ensure you're within the detector's 12m range and walking across the detection area.

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