Olarm KEY

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Step 1

Remove holder & back screw

Use a flathead screwdriver to unlock the lid, then remove.

Step 2 (Optional)

Add user in-app before adding device

Add the user to whom the Olarm KEY will be assigned to. Should you not add a user, the device will be assigned to the primary user.

Step 3

Insert the battery

Insert the the provided CR2032 coin cell battery to power up the Olarm KEY. Ensure the battery orientation matches the symbols on the battery holder.

Step 4

Add the device & configure buttons

Scan the QR code on the Olarm KEY, assign the device to a user, and configure the the button functions. All 6 buttons can be configured to suit the requirements.

Step 5

Close the Olarm KEY

Reinsert the back screw to close the Olarm KEY. Ensure the cover is securely sealed.

Step 6 (Optional)

Mount the back bracket

Using the provided mounting hardware, mount the holder and secure to the desired surface with screws. Then slide the Olarm KEY from the bottom back into the holder.

Troubleshooting

LED states

Understand what each LED pattern means on your Olarm KEY.

Troubleshooting

Why did my action fail?
  • Move closer to the Olarm HUB and try again.
  • Remove and re-pair the Olarm KEY if the problem continues.
  • Make sure the Olarm KEY is paired to the correct Olarm HUB.
Why was my message not delivered?
  • Move closer to the Olarm HUB and try again.
  • Check that the Olarm HUB is powered on and online.
  • Replace the battery if delivery keeps failing.
Why is my Olarm KEY not updating?
  • Keep the Olarm KEY near your phone while the update is in progress.
  • Wait a few minutes for the update to complete.
  • Power-cycle the Olarm KEY and try again if it stays stuck.
Why is my Olarm KEY stuck in the updating state?
  • Leave the Olarm KEY near your phone and allow the update to finish.
  • Confirm the Olarm HUB is online and working correctly.
  • Power-cycle the Olarm KEY if it does not recover.
Why is my Olarm KEY not responding when I press a button?
  • Check that the Olarm KEY is paired to the correct HUB.
  • Replace the battery if the Olarm KEY responds inconsistently.
Why is my Olarm KEY working inconsistently?
  • Replace the battery if it may be low.
  • Re-pair the KEY if the issue continues.

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